Frequently Asked Questions
Here you can find the answers to the most frequent questions we receive from our dear online customers. We are happy to help you get a better, more informed experience while visiting for that special service for you or a particular person.
About FixHigh Services
FixHigh.com is the leading online marketplace for home services that helps residents book over 30 different services online as well as compare quotes. On FixHigh Home Services, you can also compare ratings and read customer reviews of each service provider to make an informed decision. with plans to expand in the MENA region and beyond.
Start by signing up, then choose the service you need from our home page. We will ask you to specify your location, accordingly, we will get you a list of service providers in your area from which you can choose and request the service.
All of our partners are professional and highly-qualified. Check the quotations, and choose the one within your budget. Also, we advise you to choose the closest service providers to your location.
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Discover a new way to be a part of the online marketplace based on simple conversational chat & reach thousands of customers.
We prefer to serve registered customers. We suggest you register with FixHigh Services which will help us to reduce fake job requests and to make available the offers that suit your requirements.
The information gathered during registration enables us to serve you on time.
This is also to ensure the safety and security of both customers and service providers.
Yes, any information you share with us is secure. We do not share your personal information with any third party unless it is related to the completion of your service request, and only a selected few Trioown Services employees can access customer information. For further details, please read the FixHigh Services Privacy Policy.
About our online bookings
FixHigh Services provides an easy, fast, and hassle-free way to find and book vetted home services online. We partner with trusted and licensed professionals, all of whom are thoroughly vetted to make sure you get the highest quality service. They are also reviewed and rated by customers. You can book services with instant confirmation at fixed rates. Some of the home services can be booked for the same day with a notice of just four hours. FixHigh Services also offers live customer service every day of the week.
FixHigh Service only partners with reputable service providers who follow industry standards when training their staff. This means that qualified professionals will carry out the service at your home. Not only do they have the know-how to take care of the required task properly but will also be able to bring the necessary supplies and equipment if requested.
You can easily book a service in 4 simple steps:
- Tell us how long you would like the professionals stay.
- Schedule a date and time.
- Share your location and contact details.
- Confirm the booking!
You will receive an email once we have connected you with a home service provider. We will also send reminders leading up to your appointment.
You can choose to pay for the service using a credit card or PayPal online. We will also notify you through the app and via email.
Yes. You will have the option to cancel or modify your booking up to 6 hours before the service starts. If you cancel or change your booking less than 6 hours in advance of the booking, then you might have to pay a late cancellation/modification fee.
Your bookings can be tracked and managed through our app, which can also be used to view the details and request modifications. If you’re using the website, bookings can be tracked under the Account section.
These deductions are made at the request of service providers To provide better value to you, FixHigh Services offers many special discounts. You can view the complete list of currently available promo codes along with details on how they can be used to book home services at discounted rates.
About our quotes
Once you complete our short online form and share details and requirements, your information will be sent to vetted companies. You can then hire the most suitable company after comparing the quotes and reading customer reviews.
You may also skip the quote process and book your service directly for select services.
No. Our service is free to all our customers. Once you have received your personalized quotes, you have the freedom and flexibility to select a service provider that best suits your needs and purchase their services when you need it.
- We are a one-stop destination for everything around your home.
- We are local. Our suppliers are part of the communities they serve and our customer care is based.
- We allow you to browse our partners, compare reviews and prices before committing
- We do not sell your data to other companies.
- We strive for a personal touch to ensure you get your quotes on time, and enjoy the level of service you deserve.
Besides helping you get the best rates for the level of service required, comparison shopping can also make it easy for you to find the most suitable company that has the expertise and resources to carry out the service properly. Consider getting free quotes from multiple service providers and compare them not just in terms of rate but also all the services that will be provided.
If you want to keep track of your quotes, just log in and check out “My Account”.
About our company listings
We collect customer reviews in two ways. Most of our reviews come from online submissions from FixHigh Services customers. Some reviews are gathered through customer satisfaction calls conducted after the service has been delivered. We ask customers to rate companies based on their overall satisfaction with service quality, professionalism, and value for money.
Reviews are a way for the FixHigh Services user community to learn from the experience of others when selecting a service provider. In the interest of maintaining a rich, unbiased source of market information, we adhere to the below principles when handling reviews.
Reviews posted on Trioown Services are:
- Authentic, first-hand accounts of a service experience
- About a company listed on Trioown Services
- Submitted by customers who have used our site to request a service
- Free from profanity and threatening language
- Trioown Services reserves the right to remove a review at any time if it violates our review policy.
We verify each review personally, so please allow 2-5 days for your review to be posted.
About our privacy policy
We value your privacy. Your personal contact information will only be used by FixHigh Services and the companies you select to communicate your personalized quotes.
We may contact you from time to time for the following things:
- To collect a review on the service provider you hired
- To collect feedback on our services
- To inform you of new services and promotions available on our site
If you are receiving any unwanted emails from FixHigh Services or one of the service companies, please contact us
Payment methods include PayPal and Credit cards.
BUY WITH CONFIDENCE
We Respect Your Privacy & Information
Our highest priority is to make you happy, we’ve got you covered with our full Buyer protection.
All transactions are secure and encrypted. Credit card information is never stored on our